Manage your email, notices and account data
Email settings, a new sign-in email, a copy of your data and closing your account: all done from your account.
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Curate your notices
Every email from us contains a one-click unsubscribe link for that specific notice type. For finer control, visit /account/notifications to choose which notices arrive and how frequently.
Some emails cannot be switched off: receipts, refunds, payment issues, listing holds and security alerts are always sent. These exist to keep your account secure and your records complete.
Update your sign-in email
You change it yourself at /account/email: enter the new address and your password, then press the button in the two emails we send, one to each address. Once both are confirmed, the sign-in email changes, other browsers are signed out and the old address gets a confirmation. Lost access to your current inbox? Send a request from /help and we check it is you.
Remove your account and data
Closing is self-service. Open /account/privacy, choose 'Close your account' and confirm with your sign-in email and password once you have read what will happen. Closing takes your listings offline, removes your personal data and signs you out on every device. It cannot be reversed, and there is no refund for paid listings; your statutory rights are not affected.
/account/privacy gives you one zip file with everything we hold, invoices included.
Invoices are kept for as long as the law requires. How we handle personal data is explained in /privacy.
Questions people ask
- Can I stop getting all emails from Seen Here First?
- You can unsubscribe from individual notice types using the link in each email, or adjust settings at /account/notifications. Transactional emails—receipts, refunds, payment alerts, listing holds and security notices—cannot be disabled.
- How do I switch to a different email address?
- Enter the new address and your password at /account/email. We email the current and the new address; press the button in each and the change is made.
- What happens when I close my account?
- Choose 'Close your account' at /account/privacy. After you confirm, your listings are unpublished and your personal data is removed. Invoices stay for as long as the law requires, and closing cannot be undone.